Child Protection Policy
At Couplr, we prioritize creating a safe, secure, and responsible environment for our users. As a relationship-centric social app for individuals aged 18 and above, we are firmly committed to combating and preventing any form of child sexual abuse and exploitation (CSAE).
1. Zero Tolerance Policy
We maintain a zero-tolerance policy toward any content, behavior, or individuals associated with child sexual abuse and exploitation. Such actions are immediately addressed and lead to strict consequences, including permanent bans and legal action where applicable.
2. Strict Age Restrictions
Our platform is exclusively for individuals aged 18 and above. We take all necessary measures to prevent anyone under the age of 18 from gaining access to our services. Any violations will result in immediate suspension and permanent bans. We use identity verification tools and AI-driven age-checking systems to ensure that all users are verified to be 18 or older before gaining access to the platform.
3. Proactive Monitoring
We use advanced artificial intelligence and monitoring technologies to proactively detect, block, and report any content or activities that may involve CSAE. Our team conducts regular audits to ensure the platform remains safe for all users.
4. User Reporting and Support
We empower our community to report any inappropriate or suspicious behavior using in-app reporting tools. Our dedicated support team reviews report promptly and takes swift action as required. False or malicious reports will be subject to penalties, including account suspension.
5. Cooperation with Authorities and Organizations
We are committed to cooperating with authorities and organizations to assist in investigations and ensure that offenders are held accountable. While we are not formally affiliated with such entities, we fully support their efforts by providing the necessary resources when required.
6. Compliance with Laws and Standards
Our policies are aligned with international regulations, including but not limited to the U.S. Children’s Online Privacy Protection Act (COPPA), the European Union’s GDPR, and the Protection of Children from Sexual Offences Act (POCSO) in India. We also comply with key Indian laws such as the Juvenile Justice (Care and Protection of Children) Act, 2015, and the Information Technology Act, 2000 (IT Act) – specifically Sections 66E, 67B, and 72A – which protect children from online exploitation, identity theft, and the unauthorized sharing of images or videos, along with other child protection laws globally.
7. Privacy Protection for Adults
While we ensure the highest level of protection for our adult users, we remain vigilant in preventing and addressing any inappropriate activity that could jeopardize the safety of any individual. We are committed to safeguarding our adult user base while complying with all applicable laws.
8. Education and Awareness
We strive to educate our users about the importance of online safety, the risks associated with CSAE, and how to identify and report suspicious behavior. Educational materials and safety tips are regularly shared with our user base.
9. Regular Policy Updates
Our policies are reviewed and updated periodically to incorporate the latest legal, technological, and industry advancements in protecting children.
At Couplr, we stand united in the fight against child sexual abuse and exploitation. By fostering a safe, age-appropriate platform, we remain committed to upholding the highest standards of integrity and safety.
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